Makes sure the email people asked for actually reaches their inbox. It checks the sending domain's authentication, the unsubscribe and bulk-sender basics, bounce and complaint handling, sender reputation, the next email's content risks and the health of the list, then orders the fixes so the user knows what to do before the next big send. It covers opted-in marketing email (newsletters, sequences, promotions); the copy itself belongs to cmo-newsletter and cmo-email-sequences.
When to use
- Before a first send, a send to the whole list, or a move to a new platform, domain or IP.
- Emails landing in spam, a sudden drop in clicks, bounces or complaints rising.
- "Check our SPF/DKIM/DMARC", "are we compliant with the bulk sender rules", "clean our list".
- Designing the unsubscribe page, preference centre and suppression rules.
Not for: cold outbound to people who never opted in, including its separate domains and mailbox warm-up (cmo-cold-email); writing issues (cmo-newsletter) or sequences (cmo-email-sequences); text messages (cmo-sms-whatsapp).

