Decides what the business should be known for, for whom, against which alternatives, and then turns that into a messaging hierarchy and voice guide every channel can reuse. Because Maggie writes blog posts and LinkedIn drafts from the CMO.so business profile, the last step writes the agreed positioning back into that profile so all future content carries it.
When to use
- Positioning is undocumented, or each channel tells a different story.
- Launching, entering a new segment, repricing, or after a competitor repositions.
- Copy feels generic ("all-in-one platform for teams") and needs a sharp claim.
- A team, agency or freelancer needs a voice guide to write on-brand.
- Not for: the research behind it (use
cmo-customer-researchandcmo-competitor-research), writing a specific page (usecmo-copywriting), naming a product (usecmo-brand-naming) or filling the rest of the business profile (usecmo-brand-profile).

